Reviewing KYC Submissions

This page is your central hub for managing all user identity verification (KYC - Know Your Customer) submissions. Here, you can review, approve, or reject the documents provided by your users to ensure compliance and platform security.

Understanding the Submissions Table

  • KYC ID: A unique identification number for each submission attempt.
  • User / Email: The user who submitted the documents.
  • Document Type: The type of document submitted (e.g., ID Card, Passport). "N/A" means the user has not yet submitted a document.
  • File: A direct, clickable link to the document file that the user uploaded.
  • Upload Date: The date and time the document was submitted.
  • Status: The current state of the verification process.
    • Awaiting Document: The user has been prompted for KYC but has not uploaded a file yet.
    • Pending Review: The user has uploaded a document, and it is waiting for your approval.
    • Approved: You have successfully verified the user's identity.
    • Rejected: You have rejected the user's document.
  • Actions: The operational buttons to manage the submission.
    • Approve (Checkmark Icon): Click to approve the submission. The user's status will be updated to "Approved".
    • Reject (X Icon): Click to reject the submission. You may be prompted to provide a reason for the rejection.

How to Review a Submission

  1. Locate a user with the status Pending Review.
  2. Click the filename in the "File" column to securely view the uploaded document in a new tab.
  3. Verify that the information in the document is clear, legitimate, and matches the user's details if applicable.
  4. Return to the KYC Submissions page and click the appropriate "Approve" or "Reject" icon in the "Actions" column.