/* ============================================================ */
/* ==       FINAL, COMPLETE, AND CORRECTED STYLESHEET        == */
/* ============================================================ */

/* Basic Reset and Typography */
body, html {
    margin: 0;
    padding: 0;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";
    background-color: #f4f7fa;
    color: #333;
    font-size: 16px;
}

a {
    color: #007bff;
    text-decoration: none;
}
a:hover {
    text-decoration: underline;
}

/* Main Application Layout */
.app-layout {
    display: flex;
    min-height: 100vh;
}

.sidebar {
    width: 260px;
    background-color: #302d3a;
    color: #ecf0f1;
    display: flex;
    flex-direction: column;
    flex-shrink: 0;
}

.sidebar-header {
    padding: 20px;
    border-bottom: 1px solid #34495e;
}
.sidebar-header .logo {
    color: #fff;
    font-size: 1.5em;
    font-weight: bold;
    text-decoration: none;
}

.main-nav ul {
    list-style-type: none;
    padding: 0;
    margin: 20px 0;
}
.main-nav li a {
    display: block;
    padding: 15px 20px;
    color: #ecf0f1;
    text-decoration: none;
    transition: background-color 0.2s;
}
.main-nav li a:hover {
    background-color: #34495e;
}

.sidebar-footer {
    margin-top: auto;
    padding: 20px;
    border-top: 1px solid #34495e;
}
.user-info {
    margin-bottom: 15px;
}
.user-info .user-name {
    display: block;
    font-weight: bold;
}
.user-info .user-email {
    display: block;
    font-size: 0.8em;
    color: #bdc3c7;
}
.logout-link {
    color: #e74c3c;
}

.main-content-wrapper {
    flex-grow: 1;
    display: flex;
    flex-direction: column;
}
.content-area {
    padding: 30px;
}

/* Dashboard Widgets */
.dashboard-widgets {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
    margin-top: 20px;
}
.widget {
    background-color: #fff;
    padding: 20px;
    border-radius: 8px;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}
.widget-stat {
    font-size: 2.5em;
    font-weight: bold;
    margin: 10px 0;
}

/* Auth Pages (Login/Register) - Basic Styling */
.auth-page { display: flex; align-items: center; justify-content: center; min-height: 100vh; }
.auth-container { background: #fff; padding: 40px; border-radius: 8px; box-shadow: 0 4px 10px rgba(0,0,0,0.1); width: 100%; max-width: 400px; }
.form-group { margin-bottom: 15px; }
.form-group label { display: block; margin-bottom: 5px; font-weight: bold; }
.form-group input { width: 100%; padding: 10px; border: 1px solid #ccc; border-radius: 4px; box-sizing: border-box; }
.form-messages-error { background-color: #f8d7da; color: #721c24; border: 1px solid #f5c6cb; padding: 10px; border-radius: 4px; margin-bottom: 15px; }
.form-messages-success { background-color: #d4edda; color: #155724; border: 1px solid #c3e6cb; padding: 10px; border-radius: 4px; margin-bottom: 15px; }

/* General Page Header (Grey line) - for pages WITHOUT the blue bar */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    padding-bottom: 15px;
    border-bottom: 1px solid #e0e0e0;
}
.page-header h1 {
    margin: 0;
    font-size: 1.8em;
}

/* --- BUTTON STYLING CORRECTION --- */
/* Base styles for all buttons */
.btn, .btn-primary, .btn-sm {
    padding: 10px 15px;
    border-radius: 5px;
    text-decoration: none;
    font-weight: bold;
    display: inline-block;
    cursor: pointer;
    border: none;
}
.btn:hover, .btn-primary:hover, .btn-sm:hover {
    text-decoration: none;
}

/* Primary Button (Blue) */
.btn-primary {
    background-color: #007bff;
    color: #fff;
    padding: 12px 20px;
    font-size: 1em;
    /* The problematic "width: 100%" is REMOVED from the general class */
}
.btn-primary:hover {
    background-color: #0056b3;
}
/* NEW RULE: Re-applies full-width ONLY to buttons inside login/register forms */
.auth-container .btn-primary {
    width: 100%;
}


/* Tickets Table Styling */
.table-container {
    background-color: #fff;
    border-radius: 8px;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
    overflow: hidden;
}
.tickets-table {
    width: 100%;
    border-collapse: collapse;
}
.tickets-table th, .tickets-table td {
    padding: 15px;
    text-align: left;
    border-bottom: 1px solid #e0e0e0;
}
.tickets-table thead th {
    background-color: #f8f9fa;
    font-weight: bold;
    color: #495057;
}
.tickets-table tbody tr:last-child td {
    border-bottom: none;
}
.tickets-table tbody tr:hover {
    background-color: #f1f3f5;
}
.tickets-table .text-center {
    text-align: center;
    padding: 40px;
    color: #6c757d;
}

/* Status Badge Styling */
.status-badge {
    padding: 5px 10px;
    border-radius: 12px;
    font-size: 0.8em;
    font-weight: bold;
    text-transform: uppercase;
    color: #fff;
}
.status-open { background-color: #28a745; } /* Green */
.status-answered { background-color: #17a2b8; } /* Teal */
.status-in_progress { background-color: #ffc107; color: #212529; } /* Yellow */
.status-closed { background-color: #6c757d; } /* Gray */

/* Form Container Styling */
.form-container {
    background-color: #fff;
    padding: 30px;
    border-radius: 8px;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 10px;
    border: 1px solid #ccc;
    border-radius: 4px;
    box-sizing: border-box;
    font-family: inherit;
    font-size: 1em;
}
.form-group textarea {
    resize: vertical;
}

/* Ticket Details Header */
.ticket-details-header {
    display: flex;
    gap: 30px;
    background-color: #f8f9fa;
    padding: 15px;
    border-radius: 8px;
    margin-bottom: 20px;
    border: 1px solid #e0e0e0;
}
.ticket-details-header div { font-size: 0.9em; }
.ticket-details-header strong { color: #495057; }

/* Chat Container & Message Bubbles */
.chat-container { display: flex; flex-direction: column; gap: 15px; margin-bottom: 30px; }
.message-bubble { padding: 15px; border-radius: 12px; max-width: 75%; line-height: 1.5; }
.message-meta { font-size: 0.8em; margin-bottom: 5px; color: #6c757d; }
.message-meta strong { color: #212529; }
.message-time { margin-left: 10px; }
.message-user { background-color: #dcf8c6; align-self: flex-end; border-bottom-right-radius: 2px; }
.message-admin { background-color: #fff; align-self: flex-start; border: 1px solid #e0e0e0; border-bottom-left-radius: 2px; }

/* Reply Form */
.reply-form-container { background-color: #fff; padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.1); border-top: 3px solid #007bff; }
.reply-form-container h2 { margin-top: 0; margin-bottom: 15px; }

/* Admin Navigation */
.admin-nav { border-top: 1px solid #34495e; margin-top: 20px; padding-top: 10px; }
.admin-nav-header { padding: 0 20px 10px 20px; font-size: 0.9em; text-transform: uppercase; color: #95a5a6; }
.admin-nav .main-nav ul { margin: 0; }

/* Admin Page Layout */
.admin-container { display: grid; grid-template-columns: 1fr; gap: 30px; }
.admin-section { background-color: #fff; padding: 20px; border-radius: 8px; box-shadow: 0 2px 4px rgba(0,0,0,0.05); }
.admin-section h2 { margin-top: 0; }
.admin-container table { width: 100%; border-collapse: collapse; }
.admin-container th, .admin-container td { padding: 12px; text-align: left; border-bottom: 1px solid #e0e0e0; }
.admin-container thead th { background-color: #f8f9fa; }
.text-danger { color: #dc3545; }

/* --- Full Width Layout --- */
.main-header-fullwidth { display: flex; justify-content: space-between; align-items: center; padding: 0 30px; height: 70px; background-color: #fff; border-bottom: 1px solid #e0e0e0; }
.main-header-fullwidth .logo { font-size: 1.5em; font-weight: bold; color: #333; }
.main-header-fullwidth nav a { margin-left: 20px; color: #555; font-weight: 500; }
.content-area-fullwidth { padding: 0; }

/* --- Help Center Layout --- */
.help-center-layout { display: flex; height: calc(100vh - 70px); }
.help-sidebar { width: 300px; flex-shrink: 0; background-color: #f8f9fa; border-right: 1px solid #e0e0e0; padding: 20px; overflow-y: auto; }
.help-sidebar h2 { margin-top: 0; font-size: 1.2em; color: #333; }
.help-nav ul { list-style: none; padding: 0; margin: 0; }
.help-nav > ul > li { margin-bottom: 15px; }
.help-nav > ul > li > strong { display: block; margin-bottom: 8px; text-transform: uppercase; font-size: 0.8em; color: #6c757d; }
.help-nav ul ul { padding-left: 10px; }
.help-nav ul ul a { display: block; padding: 8px 10px; border-radius: 4px; color: #212529; }
.help-nav ul ul a:hover { background-color: #e9ecef; text-decoration: none; }
.help-nav ul ul li.active a { background-color: #007bff; color: #fff; font-weight: bold; }
.help-content { flex-grow: 1; padding: 40px; overflow-y: auto; }
.welcome-message { text-align: center; margin-top: 100px; color: #6c757d; }

/* Article Styling */
.article-content { max-width: 800px; margin: 0 auto; }
.article-meta { font-size: 0.9em; color: #6c757d; border-bottom: 1px solid #e0e0e0; padding-bottom: 10px; margin-bottom: 20px; }
.article-body { line-height: 1.7; }
.article-body h2, .article-body h3 { margin-top: 2em; }
.article-body p { margin-bottom: 1em; }
.article-body blockquote { border-left: 3px solid #007bff; padding-left: 1em; margin-left: 0; font-style: italic; color: #555; }
.article-body pre { background-color: #2c3e50; color: #ecf0f1; padding: 1em; border-radius: 5px; overflow-x: auto; }
.article-body code { font-family: "Courier New", Courier, monospace; }

/* Admin Ticket View Layout */
.admin-ticket-view-layout { display: grid; grid-template-columns: 1fr 300px; gap: 30px; align-items: start; }
.ticket-conversation { display: flex; flex-direction: column; gap: 20px; }
.ticket-actions .admin-section { padding: 20px; }
.ticket-actions hr { border: none; border-top: 1px solid #e0e0e0; margin: 20px 0; }

/* Attachment Styling */
.message-attachments { margin-top: 10px; padding-top: 10px; border-top: 1px dashed #ccc; font-size: 0.9em; }
.message-attachments strong { display: block; margin-bottom: 5px; }
.message-attachments ul { list-style: none; padding: 0; margin: 0; }
.message-attachments li { margin-bottom: 5px; }
.message-attachments a { font-weight: bold; }

/* Small Buttons & Modifiers */
.btn-sm { padding: 5px 10px; font-size: 0.8em; font-weight: normal; border-radius: 3px; }
.btn-sm.btn-danger { background-color: #dc3545; color: #fff; } /* Added specificity */
.btn-sm.btn-warning { background-color: #ffc107; color: #212529; } /* Added specificity */

/* --- NEW STYLES TO FIX THE ADMIN HEADER --- */
.admin-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    background-color: #007bff;
    padding: 20px;
    border-radius: 8px;
    margin-bottom: 20px;
}
.admin-header h1 {
    color: #fff;
    font-size: 1.8em;
    margin: 0;
}
.admin-header .btn-primary {
    background-color: #fff;
    color: #007bff;
    font-weight: bold;
}
.admin-header .btn-primary:hover {
    background-color: #e9ecef;
}

/* ============================================================ */
/* ==                  LOGO STYLING                          == */
/* ============================================================ */

/* Style for the logo in the dark sidebar */
.sidebar-header .logo img {
    max-height: 40px; /* Adjust this value to change the logo size */
    width: auto;
    display: block;
}

/* Style for the logo in the public white header */
.main-header-fullwidth .logo img {
    max-height: 45px; /* Adjust this value to change the logo size */
    width: auto;
    display: block;
}